General Information
Welcome to Naturaal. By accessing or using our website (naturaal.in), you agree to follow these Terms & Conditions along with our Privacy Policy and Refund & Return Policy. Naturaal reserves the right to update, modify, or change these terms at any time without prior notice.
Products & Pricing
We aim to provide accurate product descriptions, images, and pricing information. However, as our products are natural and authentic in nature, slight variations in color, texture, aroma, packaging, or taste may occur.
All product prices and availability are subject to change without prior notice.
Orders & Payments
Naturaal reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspicious activity, payment issues, or technical problems.
We offer secure payment options through trusted payment gateways such as Razorpay, including UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
Shipping & Delivery
Naturaal delivers products across India through trusted courier partners.
Estimated delivery timelines may vary depending on location, courier availability, weather conditions, public holidays, or other external factors beyond our control. While we always try our best to ensure timely delivery, slight delays may occasionally occur.
Refunds & Returns
Due to the consumable and hygiene-sensitive nature of our products, returns are generally not accepted after delivery.
Refunds or replacements may only be applicable in cases of damaged, leaked, defective, or incorrect products, according to our Refund & Return Policy. Customers must contact us within the specified support period with proper proof for verification.
Website Usage
Customers are requested to provide accurate billing, shipping, and contact information while placing orders.
Any misuse of the website, fraudulent behavior, unauthorized activity, or attempts to harm the website’s functionality or security may result in restricted access, cancellation of orders, or legal action where applicable.
Intellectual Property
All website content including logos, branding, product images, graphics, text, designs, and other materials are the property of Naturaal and may not be copied, reused, modified, or distributed without written permission.
Limitation of Liability
Naturaal shall not be held responsible for indirect losses, delivery delays caused by third-party courier services, temporary website interruptions, or personal sensitivities/allergic reactions related to natural products.
Customers are advised to check product ingredients and suitability before use.
Contact Us
Naturaal
Website: naturaal.in
Email: info.naturaal@gmail.com
Phone/WhatsApp: +91 7076451380